SHANGHAI (Reuters) – Chinese ride-hailing firm Didi Chuxing Technology Co Ltd said on Friday that it had implemented stricter requirements for drivers who want to pick up passengers late at night and tripled the number of customer service staff responsible for safety.
Logo of Didi Chuxing is seen at its headquarters building in Beijing, China August 28, 2018. REUTERS/Jason Lee
These measures come as the firm faces increasing pressure from the government and public to improve the safety of its platform after a 20-year-old passenger was murdered by her Didi driver last month in the second such incident since May.
Earlier this month, the firm had said it would temporarily suspend some late-night services over Sept. 8-15 as it prepared to take the new safety steps.
Didi will resume late-night services but drivers of express and premier cars who want to pick up passengers between 11 p.m. and 5 a.m. local time will need to have a service record of more than six months and over…